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General Information

Universal Studios™ Singapore Visitor Information

Ride Restrictions: For safety purposes, there is height, weight, and/or health restrictions at various attractions.

Lights, Camera, Action (New York Zone): Height Restrictions: Children under 122 cm must be accompanied by a supervising adult.

Accelerator (Sci- Fi City): Height Restrictions: Children under 122 cm must be accompanied by a supervising adult. No hand-held infants.

Battlestar Galactica (Sci-Fi City): Height Restrictions: Guests under 125cm may not ride.

Revenge of the Mummy (Ancient Egypt): Height Restrictions: Guests under 122cm may not ride. Weight Restrictions:Weight restrictions may apply. (Please refer to our park guide map for details).

Treasure Hunters (Ancient Egypt): Height Restrictions: Children under 122cm must be accompanied by a supervising adult. No hand-held infants.

Jurassic Park Rapids Adventure (The Lost World): Height Restrictions: Guests under 110cm may not ride. Children between 110cm and 122cm must be accompanied by supervising companion.

Dino Soarin' (The Lost World): Height Restrictions: Children under 122cm must be accompanied by a supervising adult. No hand-held infants. Weight Restrictions: Weight restrictions may apply. (Please refer tovour park guide map for details).

Amber Rock Climb (The Lost World): Weight Restrictions: Guests must weigh between 34kg and 310kg in order to climb.

Canopy Flyer (The Lost World): Height Restrictions: Guests under 92cm may not ride. Children between 92cm and 122cm must be accompanied by a supervising adult. No hand-held infants. Weight Restrictions: Weight restrictions may apply. (Please refer to our park guide map for details).

Magic Potion Spin (Far Far Away): Height Restrictions: Children under 122cm must have a supervising adult near attraction. No hand-held infants. Weight Restrictions: Weight restrictions may apply. (Please refer to our park guide map for details).

Enchanted Airways (Far Far Away): Height Restrictions: Guests under 92cm may not ride. Children between 92cm and 122cm must be accompanied by a supervising adults. No hand-held infants. Weight Restrictions: Weight restrictions may apply. (Please refer to our park guide map for details).

King Julien's Party-Go-Round: (Madagascar) Height Restrictions: Children under 122cm must be accompanied by our supervising companion. Weight Restrictions: Weight restrictions may apply. (Please refer to our park guide map for details).

Madagascar: A Crate Adventure (Madagascar): Height Restrictions: Guests under 107cm may not ride. Children between 107cm and 122cm must be accompanied by a supervising adult.

Help for the Hearing-impaired We will offer open captioning (captioning is always on) in: The Lights, Camera, Action preshow The Shrek 4D Adventure preshow We will offer closed captioning (captioning available when requested) in: The Shrek 4D Adventure main theatre We will offer assistive listening (broadcast amplified audio) in: Pantages Hollywood Theatre Lights, Camera, Action (preshow and main show) WaterWorld Stunt Show Shrek 4D Adventure (preshow and main theatre) Donkey: LIVE! (preshow and main theatre) All safety information will be posted clearly in both English and Mandarin. Queue entertainment videos (where applicable) will be captioned in English. Safety videos (where applicable) will be captioned in both English and Mandarin. Detailed information on all attractions will also be written in the park's Rider's Guide for Rider Safety and Guests with Disabilities – which will be available at Guest Services at the front of the park.

FAQ:

What are the operating hours for Universal Studios™ Singapore? Park operating hours vary based on the time of year and day of week.

Will the park be closed during heavy downpours or thunderstorms? Although there are many sheltered areas within Universal Studios™, there are areas exposed to weather. In the event of severe weather, selected attractions may close temporarily.

Will I be able to get a refund on my ticket(s) should the Park be closed in the case of bad weather? Universal Studios™ does not close based on weather conditions, therefore, tickets are non-refundable.

Will I be able to bring in food and drinks into the Park? We offer a variety of fresh and delicious food for our guests to enjoy at our restaurants and concession stands throughout the Park. However, we do understand that guests may need to bring in food bought from outside the Park. Please note the following guidelines: Acceptable items: Bottled water Small snacks that do not require heating Any food required for medical purposes and medically–indicated nutritional supplements Any food required for special dietary needs Baby food/baby formula Soft-sided insulated bags no larger than 8.5" wide x 6" high x 6" deep (216mm x 152mm x 152mm) Prohibited items: Picnic lunches Food that requires heating or refrigeration Alcohol Hard-sided coolers and glass containers Soft-sided coolers larger than 8.5" wide x 6" high x 6" deep Coolers, suitcases, and bags with wheels Please be advised that all bags and personal items are subject to inspection.

What should I do if I feel unwell? Health Services are available in Universal Studios™, and if you are feeling unwell, you are encouraged to approach any Team Member for assistance.

>What should I do if I realized I lost something? If you believe that you lost an item, please inquire about it at the locations where you may have left it. You can also visit Lost and Found, or ask any Team Member for assistance.

Are there height or weight restrictions for the attractions in the theme park? For safety purposes, there are height, weight, and/or health restrictions are various attractions. Please check a park guide map for more information.

Are there facilities for the handicapped in the Park? A complimentary guide for guests with disabilities is available at Guest Services. This guide explains boarding procedures and specific information relating to each attraction.

Are there age restrictions for the attractions in the theme park? For safety purposes, there are height, weight, and/or health restrictions are various attractions. Please check a park guide map for more information.

Are there shower facilities in the Park? There are no shower facilities within the park. There are, however, limited facilities in the Resorts World carpark area. Please ask any Team Member for more information.

Will there be baby prams provided in the Park? Stroller rentals are available.

Are there nursing rooms within the Park? There is a nursing area available within the Baby Center complex in Guest Services.

Others:

Am I allowed to take photographs within the Park? Feel free to take as many pictures as you would like. There are also photographers located within the park to assist with capturing your lasting memories.

Are pets and animals allowed within the Park? No pets or animals are allowed within our premises, with the exception of guide dogs for the visually impaired.

Is smoking allowed within the Park premises? Smoking is allowed only within designated areas. Please refer to a park guide map, or ask any Team Member for assistance.